Our highest-rated "high-risk" processor can serve most hard to place businesses. $0.08 + interchange per transaction
When I called to find out what happened, they said that I had not returned the credit card machine. I had to put a freeze on my bank account because of fraudulent activity. TSYS Merchant Solutions is a registered ISO/MSP of Wells Fargo Bank, N.A., Concord, CA; Synovus Bank, Columbus, GA, First National Bank of Omaha, Omaha, NE; and Deutsche Bank, New York, NY for Visa and Mastercard transactions only. I am going to leave the Better Businesses Bureau a complaint.TSYS never fully activated my service yet continued charging me monthly for the service. I have been in contact with them every day for 6 solid working days. We are over a year past our 3 year agreement but are still being charged the early termination.
I was told that I had no contract or obligation other than to return equipment if I decided to leave. Merchants considering TSYS as their processor are encouraged to I’m a small business owner who previously worked in the credit card processing industry. 0.2% + interchange + $0.10 per transaction Therefore ensuring a nerve, fraying experience every time I had to call support whenever there was an issue (of which there were many). Received the reader in two days! These cookies do not store any personal information.The highest rated processor on CPO. Now, rent is due and I have no funds in my account! I have had nothing but trouble – multiple calls for service and assistance, being locked out of device but worst of all being charged for services that I was not notified were extra. Rep say well at least your not going to have to pay for the Very dishonest and difficult business to deal with. We had gotten a call in Feb saying we could get a big savings by switching our account. That is NOT how to earn new customers. This is absolutely horrible, so one of their customer service agents said that Shilo is the one that creates and fixes the program and so I googled and found that on Facebook this person who has their profile open and works at TSYS is the one responsible for fixing issues related to EMV and credit card programming issues.Look over her profile and see how horrible a employee she is stating issue back when EMV was pushed on us, having to buy new machines and then TSYS are even able to provide the service to run the credit cardI am disgusted with this employee and now will be cancelling my service and contract, as in the contract the fault lies with TSYS and BREACH OF CONTRACT WE WILL SEE HOW IT HOLDS UP IN A COURT OF LAW AS FROM PROOF ON HER PAGE IT STATES THEY BREACH CONTRACT WITH OUR CONSUMERSThis review is actually about TSYS’ affiliate Certegy, which TSYS recommends to all their clients for check processing.TSYS took $410.27 out of my account without permission.
The charged me $385.00 for a cracked screen that must have happened in shipping. TSYS designates a $250 early termination fee within the initial 3 year agreement.
That’s how much we would have lost due to a faulty POS system. Since I had been with them for so long, I asked when I was advised that the contract was automatically renewed. We also use third-party cookies that help us analyze and understand how you use this website. Despite my numerous complaints over a period of 8 weeks, the company was either unwilling to fix the flaws/bugs in their system or just didn’t know how.
It has happened to my business three times in the last two weeks and nobody wants to help us.Reporting unethical, unlawful, or misleading business practices. Overall, my experience with TSYS lacked the customer service that I might like to expect from my merchant provider.TSYS has been a good company with fair processing rates until we realized HOW WE WERE TRICKED into doing business with them.
i have used them to process my credit cards for 4 years and they have time and again debited my account for random fees. 2.7% + $0.05 per transaction I am so mad because they were not honest with me! They said they charge $20/hr and $4 a page to look up “archived” records (It’s new to me that 18 months is now considered archived).I am a stylist at a small hair and make up studio. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products.